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  • Luck Is For Leprechauns!

    March 20, 2015

     

    leprechaunIs Your Business Prepared for Future Security Threats?

    If your business hasn’t been the target of malicious intruders or cyber criminals, consider yourself lucky. Hackers are a relentless bunch and they want your gold: information and access they can use to exploit loopholes in your business’s Internet security. The last few years have been hard on companies all across the globe, and for sure …

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  • What Is Identity Theft?

    March 10, 2015

    cyber_crimesHave You Ever Have A Fraudulent Charge Appear On Your Credit Card Statement?

    Identity theft doesn’t just happen in the movies – it affects millions of people each year and can just as easily happen to you. In a blink of an eye your personal information can become, well, not so personal. Identity thieves steal your credit and good name to commit crimes that …

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  • And The Oscar Goes to…

    March 9, 2015

    oscarI watched the Oscars last Sunday night, something of a tradition in our home where we love movies. These events are often pretty staid and proper so it is always a bit of fun when actors shake things up during their acceptance speech. Patricia Arquette was the highlight for me that night.  “To every woman who gave birth to every taxpayer and citizen of this nation – we …

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  • Dealing Effectively With Angry People

    March 8, 2015

    angry customerCustomers and clients get angry for a variety of reasons including:

    • Poor procedures
    • Faulty/poor products/services
    • Lost paperwork
    • Attitude of service providers
    • Miscommunication (or no communication)
    • Unmet expectations
    • Inflexibility in procedures
    • Missed deadlines

    “On two occasions you should learn to keep your mouth shut – when swimming and when angry” ANON

    Being able to deal with anger is an important part of a service provider’s job. …

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  • Why Should I Connect With You?

    March 7, 2015

    connectionsHave you found someone on LinkedIn that is a great center of influence, that you would love to connect with and help through your network? Then when you send them a connection request, they “decline” it? I have always wondered why people do that?

    There they are, on the largest platform for business in the world, virtually everyone on this platform is here to do …

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  • Travelling with Tech

    January 12, 2015

     

    shutterstock_238755736Travelling with technology can be perilous and interesting as a woman recently found out in a Winnipeg hotel. While using the hotel’s wi-fi, she received a call from someone claiming he could see all the documents and pictures on her laptop including her credit card information, passport details and other personal information.

    Some simple preparation before her trip could have saved her that …

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  • Go Digital in 2015! 5 Steps from Paper to Digital

    January 9, 2015

    paperlessThe paperless work environment has changed the business landscape forever. Do you remember when the phrase paperless actually mentioned no hard copies could ever exist? The phrase paperless office came from Business Week article in June 1975 titled Office of the Future.

    As the percentage is high adapting to paperless, many still prefer the option to stay within their comfort zone to print and manually …

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  • Five Reasons Why You Need to be Using LinkedIn

    January 7, 2015

     

    linkedinMay of 2009 I was literally dragged into LinkedIn kicking and screaming! I did not want to have anything to do with any kind of online platforms, other than email and Googling information. I was excellent at “Googling It”!

    One day lightening struck and I woke up to the fact that I needed to be using at least the basics of LinkedIn, Facebook and …

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  • Reducing Distractions In The Workplace

    January 1, 2015

     DISTRACTED    Distractions are everywhere. Our phones, our computers, our tablets, our co-workers, and on and on. When we’re trying to get work done, there is always something, and it’s getting worse. We’re more connected to the Internet than ever before, and there is always one more thing we want to check. It’s safe to blame technology for this constant distraction, but we do …

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  • 52 New Year’s Resolutions for Your Business

    December 31, 2014

    NewYearsResolutionsAre you diligent about setting up New Year’s Resolutions for yourself? Something like “go to the gym 3 times per week” or “lose 10 Pounds”, or “walk to work two days per week”?

    Well, how about writing New Year’s Resolutions for your business?

    I have something for you to make it easier. A list of 52 New Year’s Resolutions that you can borrow from …

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